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Service contracts

Service plans for diagnostic imaging

Structured service solutions that support the operational continuity of diagnostic imaging technologies, from preventive maintenance to corrective interventions and tailored coverage plans.

  • Planned maintenancePlans structured around operational needs
  • Technical supportSpecialist skills in diagnostic imaging
  • Flexible solutionsConfigurations defined system by system
Only range

Only plans

Structured solutions that combine preventive maintenance, corrective interventions and additional services according to the level chosen.

Contract term · 12 months

Preventive

Only PMS

  • 2 scheduled preventive maintenance visits / year
  • 1 Electrical Safety Test / year
Basic

Only Labor Basic

  • 2 preventive maintenance visits / year
  • 1 Electrical Safety Test / year
  • 2 corrective interventions / year
  • 2 remote diagnosis sessions / year
Standard

Only Labor Standard

  • 2 preventive maintenance visits / year
  • 1 Electrical Safety Test / year
  • 4 corrective interventions / year
  • 4 remote diagnosis sessions / year
Plus

Only Labor Plus

  • 2 preventive maintenance visits / year
  • 1 Electrical Safety Test / year
  • 6 corrective interventions / year
  • Unlimited remote diagnosis
  • Improved spare parts conditions
Full Risk range

Full Risk plans

Three coverage levels for facilities that need broader management of technical service, configured around the system and its operational needs.

Contract term · 12 months

Essential

Full Risk Essential

Extended coverage service plan, configured around the system and the operational needs of the customer.

  • 1 Electrical Safety Test / year
  • Unlimited remote support
Advanced

Full Risk Advanced

A higher coverage level, designed for facilities that need greater operational continuity and broader management of technical service.

  • 1 Electrical Safety Test / year
  • Unlimited remote support
Premium

Full Risk Premium

The most complete solution in the Full Risk range, defined through a tailored technical proposal.

  • 1 Electrical Safety Test / year
  • Unlimited remote support

Coverage levels, included services and any exclusions are defined according to the system configuration and the specific needs of the customer. Contact us to receive a tailored proposal.

Tailored proposal

Do you need a tailored proposal?

We assess the system configuration and the operational needs of the facility to identify the most suitable service plan.

Proposal request

Request a proposal

Tell us the plan you are interested in and the details of the system: the more you provide, the more the proposal can be calibrated on the actual configuration.

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System
Request
Do not include patient-identifiable or health information.
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For contractual information you can write directly to: contratti@nexusdynamics.it